nhs111When We Are Closed

If you need to see or speak to a GP on a bank holiday, over the weekend or between the hours of 6pm to 8am Monday to Friday then please ring NHS 111 who will help you to access our South Tees Access and Response (STAR) - Local extended GP hours service.

From 1 April 2017, four GP centres will be open from 6pm to 9.30pm - Monday to Friday - and 8am to 9.30pm on weekends and Bank Holidays.    

These will be based in North Ormesby Health Village, Middlesbrough, Redcar Primary Care Hospital and East Cleveland Hospital in Brotton. 

Please see information below for further details regarding the STAR Service:

To learn more about our STAR, local extended hours GP service please access the following link. http://www.southteesaccessresponse.nhs.uk/

Patients can directly book appointments into the STAR extended hours service by clicking on http://www.starappointment.co.uk/booking/ & following the instructions.

NHS 111 is available 24 hours a day, every day of the year

Calls to the NHS 111 service are free from both landlines and mobiles.

If you have a life threatening medical emergency please dial 999.

When to call 111 

You should call 111 when: 

  • you think you need to go to A+E or another urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don't know who to call for medical help

When to call 999 

Call 999 for life threatening emergencies such as:

  • major accident or trauma
  • severe breathlessness
  • severe bleeding
  • loss of consciousness
  • severe chest pain 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website